Raiser’s Edge Review
Why is it better?
Blackbaud’s Raiser’s Edge NXT is a cutting edge, cloud-based donor software specially designed to meet the needs of nonprofits and the social good community.
At a glance Raiser’s Edge looks very similar to other offerings on the market, but it does shine by giving you next-level data and analytics. For example, Raiser’s Edge includes tools that help you identify ways to increase revenue from your existing donor database that you might not have seen otherwise.
Popular Raiser’s Edge Features
Blackbaud, as a company, has created an entire suite of products in the nonprofit space, and this expertise means that Raiser’s Edge a lot of features you won’t see in other platforms. Here are our favorites:
Suggested Ask Amounts – Take the guesswork out of figuring out how much to ask. Raiser’s Edge NXT comes equipped with powerful analytics that give you suggestions on how much to ask donors.
Risk Alerts – How do you know if a donor is at risk of lapsing? With Raiser’s Edge you get an alert!
Get Missing Info – Don’t you hate it when you don’t have a donor’s complete information? Raiser’s Edge data enrichment services can help you find missing contact information like addresses, emails, and phone numbers.
Custom Programming – Like most donor software platforms, you have the ability to make professional email campaigns that can be dynamically populated with custom donor info. Raiser’s Edge NXT also allows you to segment your audience based on their constituent codes, all while getting insightful and actionable metrics.
Advanced Filtering – Want to know how many of your constituents have a high net worth, an interest in running, have donated more than $500, and haven’t donated for more than six months? You can get all this and more by filtering your database and gathering insights. Once you have the data you need, you can take action.
Track Team Performance – Assign roles to individuals on your team, manage tasks, and even discover which of your team members are performing best (or underperforming).
Automatic Payments – Take payments via online donations, your website, and other avenues without having to bother with manual data entry.
The Bottom Line
Despite the majority of reviews about Raiser’s Edge NXT being positive, there is one complaint that we saw consistently among reviewers: a lack of features. Apparently, new features are added regularly. Still, if you need an out-of-the-box solution that has everything right away, we would probably recommend going with a different system.